We value your business and are committed to protecting your privacy. We want your experience here to be positive and safe. You may browse our site at any time without logging in and you will remain anonymous. We may track I.P. addresses in order to see which pages are being used, but we will not know who you are. Logging into the site will let us know who you are and we will be able to customize the site for you. Your log-on information will be used only by you for site customization, and your visits will always remain confidential. For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, Authorize.net, keeps this information encrypted and secure on your behalf. Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.
If you are placing an order, you will be required to provide personal information necessary for order processing. This information will be used for order processing ONLY. Your name and past orders may be saved; however, credit card information will never be kept on file, and personal information will not be sold, exchanged or distributed to third parties. The email address you provide, for order processing, will only be used to send you information and updates pertaining to your order. If you choose to sign up for The Healing Hour newsletter you agree to be contacted with news about speaking engagements, blog information and future books. If you wish to stop receiving our newsletter, you may unsubscribe at any time through our web site or by contacting us. Our newsletter email list will ONLY be used for The Healing Hour newsletter and will not be shared with anyone. By contacting us you agree to let us use your comments, suggestions, contributions, ideas, or other feedback throughout our site at our discretion. We will give credit by name for all submissions. Credit usually includes first name only and home state, if applicable. If you would like your name withheld from your comments, suggestions, and/or ideas, please make a note of that when writing.
Secure Credit Card Transactions
You can shop at The Healing Hour / Smart Beagle Books online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing. The company adheres to strict industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry (PCI) Data Security Standard.
Smart Beagle Books, the publisher of The Healing Hour, is registered with the Authorize.Net Verified Merchant Seal program.
to submitting your order.
Exchange for damaged items will be accepted within 14 days of the date you received your order. Products MUST be returned in the same condition that you received it before an exchange will be issued. If your return is shipped after the time frames indicated above we regret that we cannot issue a refund or send the merchandise back to you. Please Note: Shipping charges are not refundable.
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